Account Coordinator. Healthplans

Requisition ID: 2026-R6639
Category: Professional
Shift Type: Full-Time
Shift: 8 Hour
Shift Schedule: Days
Facility: Community Medical Centers - Corporate Offices (CMC)
Location: US-CA-Fresno
Posted Date: 9/28/2026
Min: USD $26.25/Hr.
Max: USD $33.40/Hr.

Overview

Opportunities for you!

Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek

Free Continuing Education and certification

Tuition reimbursement, education programs and scholarships

Vacation time starts building on Day 1, and builds with your seniority

Free money toward retirement with a 403(b) and matching contributions

Great food options with on-demand ordering

Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Responsibilities

The Account Management Coordinator supports the daily operations and account management functions for employer-sponsored health plans and related insurance products. This role is responsible for assisting with client account maintenance, coordinating communications between internal departments and external vendors, supporting implementation and renewal activities, and helping ensure a high level of service for employer groups and members.

This role requires highly organized, detail-oriented, and customer-focused skills and the ability to comfortable work in a fast-paced healthcare and insurance environment.

Day-to-Day Responsibilities

Answering emails from brokers and members.
Assisting in account management with customer service inquiries (including high-level/VIP member support, such as ID card requests).
Researching claims and helping recommend healthcare providers.
Updating, creating, and manipulating data spreadsheets.

Work Schedule: Full-time, onsite at our Fresno location, Monday through Friday from 8:00 AM to 4:30 PM.

Qualifications

Education

High School Diploma, High School Equivalency (HSE), or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
Bachelor’s Degree preferred

Experience

Employee benefits, health insurance, or healthcare customer service experience preferred
Advanced proficiency in Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint required
Experience with health plans or broker account management preferred
Previous healthcare customer service or administrative experience is preferred
Experience with the QNext preferred.

Licenses and Certifications

CALIFEA - Valid California Department of Insurance Life-Only Agent License required within nine (9) months of hire or transfer into position
CAAHBA - Valid California Department of Insurance Accident and Health Brokers/Agent License required within six (6) months of hire or transfer into position

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

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