The HR Specialist-Benefits supports the daily functions of the Human Resources Benefits and Retirement Department and provides service excellence, support, and coordination of Community Health System’s benefit programs. The HR Specialist-Benefits should possess a demonstrated ability to proactively and effectively communicate, accurately process transactions, maintain records, critically think through issues, effectively answer inquiries, prioritize, and ensure appropriate follow-up when needed. Demonstrates excellent customer service, a professional image, and develops rapport to assist internal customers in navigating benefit options or inquires, as well as provide a positive first impression of CHS and the Human Resources department. Provides front desk reception and administrative support to department Director, benefits and retirement team.
Work Schedule: Full-Time Onsite in Fresno. Monday through Friday, 8:30 AM to 5:00 PM
Daily Responsibilities:
- Primary Focus: Heavy support for the retirement and pension side, including scanning and organizing physical records into electronic formats.
- Reception & Liaison Duties: Serving as a front-desk receptionist/liaison, handling incoming/outgoing traffic, answering phones via the ACD system, managing physician onboarding check-ins, and facilitating final check processes for terminated employees.
- Department Support: Ordering office supplies, maintaining supply rooms and coffee stations, managing internal team calendars, and assisting with file and report audits