Assists the Manager in planning, organizing, and directing of Social Work services. This position supervises the social workers within the Case Management/Social Work Department and is responsible for the day-to-day patient care operations as well as team support. Responsible for conflict management, negotiation, team building, communication, budget administration, and coaching/mentoring others. Directs patient assignments, staff scheduling, evaluations, patient flow, and assisting in meeting financial targets by effectively assisting in managing utilization, productivity, personnel, and supplies.
Accountabilities
1. Ensures continuity of quality patient care by planning daily staff assignments in both the inpatient and the emergency department through evaluation of census, patient acuity, and staff competency.
2. Facilitates effective communication between hospital staff, medical staff, and management.
3. Provides support and leadership guidance to develop roles, organize, coordinate, and evaluate ongoing social services within the organization.
4. Acts as a liaison for daily interdepartmental staffing and patent flow/work issues including evaluating outcomes, providing feedback, and developing improvement strategies.
5. Assists Manager and Director with the development, implementation, and evaluation of department goals, objectives, policies, procedures, and standards of care which contribute to the achievement of departmental objectives.
6. Oversees the Mental Health/5150 assessment and transfer process in both the inpatient and emergency departments.
7. Provides Direct Services and oversight to CRMC ambulatory clinics for reimbursement as needed.
8. Assess staff development needs and provides opportunities for the ongoing education and professional development of staff members.
9. Provides Clinical Supervision to all social workers registered as ASW pursuing their LCSW.
10. Attends education seminars as staffing allows and reports education gained to all staff and leadership.
11. Collaborates with university departments of social work regarding student internship opportunities.
12. Administers the HR processes for employees: participates in the hiring and interviewing process; completes time and attendance; completes the performance evaluation process to ensure consistent evaluations within scheduled time frames; performs disciplinary processes in service area and advises the Manager/Director of all final written warnings and terminations.
13. Performs other duties as assigned.