Collaboration Engineer 2

*All positions are located in Fresno/Clovis CA*

Opportunities for you!

• Consecutively recognized as a top employer by Forbes
• Tuition reimbursement, education programs and scholarships
• Vacation time starts building on Day 1, and builds with your seniority
• 403(b) retirement plan with up to 8% matching contributions 
• Free parking and electric charging
• Great food options with on-demand ordering

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here.

We are looking for a VOIP Engineer II to join our dynamic Information Systems (IS) team! In your role, you will assist in the installation, maintenance and monitoring of all telecommunication systems across all Community Health System campuses. Your exceptional problem-solving skills will be crucial in troubleshooting and resolving technical challenges, ensuring that our systems run efficiently and effectively. Additionally, you will collaborate closely with Project Managers, Facilities and Telecommunication Engineers in the planning and designing of various projects.

This is a unique opportunity to work with the largest healthcare system in the Central Valley, providing technical support across the entire organization. If you are looking to advance your career and work with a highly collaborative and diverse team of professionals, this is the role for you!

Education: 

• Bachelor's Degree in Computer Science, Collaboration, Telecommunications, or related field required
• Equivalent combination of education and experience may be substituted for the Bachelor's Degree requirement

Experience: 

• 2 years of telecommunication or collaboration experience in both a field and application support role required
• Experienced on various IP based PBX systems and MDF/IDF/SMDF environments (preferably in a large hospital environment) required
• Proficiency in Microsoft Office software, Network VOIP monitoring applications and troubleshooting, and Telephony integrated applications required
• Experienced in Cisco Collaboration applications and endpoints (e.g., Cisco Unified Communications Manager, Cisco Unified Communications Manager IM&P, Cisco Unity Connection, Webex Contact Center, Webex Control Hub, Cisco 8800 and 9800 series desk phones) required

License/Certifications: 

• Certifications in Cisco, Collaboration, Telecommunications, or other relevant areas preferred

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.