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Medical Office Assistant 2 - Clinic OMFS

Requisition ID
2025-45916
Category
Administrative Clinical Support
Shift Type
Full-Time
Shift
8 Hour
Shift Schedule
Days
Facility
Community Regional Medical Center (CRMC)
Location
US-CA-Fresno
Posted Date
6/30/2025
Min
USD $21.95/Hr.
Max
USD $28.54/Hr.

Overview

*All positions are located in Fresno/Clovis CA*

 

Opportunities for you!

  • Join a Forbes Top 10 CA Employer!
  • Direct impact on quality patient care
  • Free Continuing Education and certification including BLS, ACLS and PALS
  • Tuition reimbursement, education programs, and scholarships
  • Vacation time starts building on Day 1, and builds with your seniority
  • 403(b) retirement plan with up to 8% matching contributions 
  • Free parking and electric charging
  • Great food options with on-demand ordering

 

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here.

Responsibilities

The Medical Office Assistant 2 (MOA2) provides basic medical office clerical support. Performs duties requiring moderate problem solving and critical thinking. Provides training and mentoring to other staff members.
 
Accountabilities
 
1. Answers incoming calls. Assesses each caller's urgency and priority, and either provides information, takes messages, or forwards to the appropriate party.
2. Directs patient check in. Assesses patient’s requests and alerts or summons appropriate healthcare team member.
3. Creates new medical record numbers, completes simple registration and insurance verification.
4. Schedules and prioritizes appointments, obtains referrals and/or authorizations prior to scheduling.
5. Receives appointment requests for hospital discharge and emergency department follow-up, obtains necessary authorizations and makes appointments. Contacts patients with appointment information by phone and by mailing, a computer generated letter.
6. Processes provider’s orders upon disposition, obtaining necessary authorizations, making appointments and informing patients of pre-testing instructions.
7. Receives referrals from other clinics, medical office, hospitals, or outside facilities. Enters information as necessary into the computer and forwards it to the specialty or PCP clinic/medical office for approval.
8. Sends out no show letters and appointment letters.
9. Maintains work area in a neat and organized manner. Provides an environment conducive to safety for patients, visitors and staff.
10. Adheres to established limits and guidelines; maintains an adequate inventory of office supplies. Orders and stocks supplies as necessary.
11. Follows regulatory guidelines/standards.
12. Performs other job-related duties as assigned.

Qualifications

Education
• High School Diploma, General Education Development (GED) or Completion of a CMC Approved Individualized Education Plan (IEP) Certificate required

 

Experience
• 1 year of healthcare clerical/administrative support experience required
• Experience as a Medical Office Assistant preferred

  • Dental billing experience preferred

 

 

Licenses and Certifications
• CMA - Certified Medical Assistant preferred

 

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

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