Manager Admitting-Registration - CCMC

*All positions are located in Fresno/Clovis CA*

The perfect blend of exceptional care and comfortable accommodations, Clovis Community Medical Center remains a top choice for women's services, labor and delivery, advanced minimally invasive surgeries, sports medicine, and weight-loss surgery. Home to the Marjorie E. Radin Breast Care Center, California's premier breast care center, we offer screening, diagnostics, and treatments using the most cutting-edge technology available. We're a family-oriented, suburban hospital at the base of the Sierra Nevada Mountains that's part of the Community Medical Centers healthcare network.  Expanded in 2012, Clovis Community has 208 all-private rooms - making Clovis Community the only comprehensive hospital in the area with all-private rooms.

Whether for inpatient or outpatient care, we're here to provide the best possible experience and the highest quality care for the people we serve. That means we are able to offer a variety of ways for you to grow - both in the way you do your job as a healthcare professional and in the way you live your personal life. If you share our passion for providing the best possible care for each and every patient, you should consider a career with our team at Clovis Community Medical Center.

Manages various admitting/registration departments in accordance with established goals. Accountabilities include providing service, expertise, leadership, effective communication, staff education and training and preparing the annual budget. Coordinates, facilitates and integrates the daily provision of service. Develops admitting standards and policies. Ensures efficiency to identify all potential sources of reimbursement.

Accountabilities

• Coordinates and facilitates service area activities and overall functioning. Applies advanced knowledge in the service area setting as a role model and resource.
• Develops and maintains the budget through resource identification and service area needs. Reports budget variances to the Director in a timely manner. Identifies necessary capital budget items for service area. Maintains and monitors service area targets vs actual performance to meet operational goals.
• Adjusts staffing levels based on dollars per UOS, staff competency, patient acuity, learning needs and staffing based on Community Medical Centers standards.
• Implements and monitors correction of accounts, i.e. moving charges, account moving for ADT to corporate billing system for all account corrections throughout the corporation and outside agencies.
• Maintains daily audits and correction of duplicate medical record reports.
• Maintains and monitors daily audits of productivity compliance, pre-admits, time-wait standards and MISP.
• Assists in weekly interim billing.
• Attends and develops standards for MISP, Fair Hearing and Unemployment Hearings.
• Monitors and maintains service area goals for cash collections.
• Directs the development, implementation, evaluation of unit/department goals, objectives, policies, procedures, and standards of care which contribute to the achievement of patient care and strategic plan.
• Assigns, directs, reviews the work of subordinates, work methods, procedures, workflow and standards for quality and quantity of work.
• Applies advanced knowledge as a role model and resource. Coaches and mentors staff through the application of corporate structure and patient focused care principles.
• Manages staffing and scheduling functions to achieve department objectives, cost effective staffing and productivity targets.
• Directly responsible (with support from Human Resources) for employee engagement and people management processes including interviewing and selection, time and attendance approval, providing timely feedback and performance evaluations, employee development, employee retention, disciplinary actions and terminations.
• Performs other duties as assigned.

Corporate Pre-Registration

• Monitors and directs the identification of patient liability utilizing the Patient Estimator tool and ensures accurate and timely collections.
• Ensures that all insurance benefits coverage meets standards of admission as dictated by hospital policy.
• Identifies improvement opportunity to systems and makes recommendations to the appropriate department management.

Education:

• Bachelors degree in business administration, health care or related field.

Experience: 

• Approximately 5 years management experience in the healthcare industry or a healthcare setting.
• Knowledge of computer admitting applications.
• 7 years Admitting and Registration experience in the healthcare industry or healthcare setting may be substituted in lieu of education and experience.

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.