Welcome page

Customer Svc. Representative

Requisition ID
2025-44437
Category
Finance & Revenue Cycle
Shift Type
Full-Time
Shift
8 Hour
Shift Schedule
Days
Facility
Community Medical Centers - Corporate Offices (CMC)
Location
US-CA-Fresno
Posted Date
3/4/2025
Min
USD $21.00/Hr.
Max
USD $27.30/Hr.

Overview

*All positions are located in Fresno/Clovis CA*

 

Opportunities for you!

  • Consecutively recognized as a top employer by Forbes
  • Vacation time starts building on Day 1, and builds with your seniority
  • 403(b) retirement plan with up to 8% matching contributions 
  • Free parking and electric charging
  • Great food options with on-demand ordering

 

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Want to learn more? Click here.

Responsibilities

The Customer Service Representative (CSR) is responsible for providing effective customer service to members, providers, and other authorized representatives. The CSR responds to health plan inquiries, answering questions regarding plan benefits, claims, billing, and eligibility. This position requires excellent telephone oral and written communication skills, and attention to detail when documenting applicable call notes.
 
 

Qualifications

Education
• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
 
Experience
• 1 year of commercial health plan or insurance experience preferred
• Experience providing customer service in a health care environment preferred
• Trizetto / QNXT software experience preferred

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed